Training Solutions
Hanks HR Management Solutions, LLC offers a variety of professional training programs designed to support leaders and employees in building skills that strengthen your organization. All training sessions can be customized to meet your specific needs.
Training Formats Available
- In-person
- One-on-one
- Virtual (live)
- Recorded sessions
Current Training Topics
Hiring & Compliance
- Basics of Lawful Interviews
What to ask—and what not to ask—during the interview process.
Communication & Service
- Effective Business Communication
Verbal and written communication skills for employees, leadership, and external stakeholders. - Customer Service Excellence
Building trust and loyalty through effective interaction.
Employee Relations & Discipline
- Disciplinary Process
Understanding levels of discipline, effective communication, and termination conversations. - Disciplinary Documentation
Best practices for accurate, factual documentation and common pitfalls to avoid. - Employee Relations
Managing conflict resolution, disciplinary actions, grievance procedures, and mediation.
Leadership & Performance
- Leadership Development
Building leadership skills to effectively manage and engage diverse teams. - Performance Management
Setting goals, providing feedback, conducting performance reviews, and preparing supporting documentation.
Workplace Awareness & Productivity
- Sensitivity Training
Understanding workplace boundaries and respectful communication related to race, gender, and other topics. - Time Management
Prioritizing tasks, managing time effectively, and increasing productivity.
Custom Training Options
These topics are not all-inclusive.
Custom training can be developed based on your organization’s specific needs.
💡 Ask about available training packages to maximize value and save.